Privacy policy
Privacy Policy of Plinths.NewYork
Plinths.NewYork respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Site depends on the content and materials you use, and includes:
Personal Data
We collect personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, when you voluntarily provide them to us when you register with the Site or when you choose to use certain features of the Site.
SMS and Mobile Data
When you provide your mobile phone number, you consent to receive text messages related to your orders, cart reminders, and promotional offers. Your number will only be used for these purposes and will not be shared, sold, or transferred to unaffiliated third parties. You may opt out of SMS messages at any time by replying STOP. Standard message and data rates may apply.
Cookies and Abandoned Cart Tracking
Plinths.NewYork’s website uses cookies and similar technologies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS if you have opted in.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), will be stored by our payment processors. You are encouraged to review their privacy policy and contact them directly for responses to your questions.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Notify you of updates to the Site.
- Offer new products, services, and/or recommendations to you.
- Send order updates, abandoned cart reminders, and promotional SMS messages (with your consent).
Data Sharing
We may share certain personal information with service providers to operate our business (e.g., shipping carriers, payment processors, customer service platforms).
Important: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Location Tracking
We do not currently collect or use location data for SMS purposes.
If we introduce location-based services in the future, we will update this Privacy Policy to describe how location data is collected and used.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Once personal information is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have rights under applicable privacy laws to:
- Access the personal data we hold about you.
- Correct or update inaccurate information.
- Request deletion of your personal data.
- Restrict or object to certain processing of your personal data.
To exercise these rights, please contact us at info@plinthsny.com. We will respond to all requests as required by applicable law.
Compliance With SMS Laws
We comply with all applicable laws and regulations regarding SMS communications, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
Children’s Privacy
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Messaging Terms
In addition, you agree to our Messaging Terms and Messaging Privacy Policy.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: info@plinthsny.com